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When I made the decision to become a Flight Attendant, I knew Southwest Airlines was the place for me. And, I’d gotten to know many Flight Attendants through my job as a TSA Agent at the Denver International Airport I had some insight into what the job required-my wife, Maria is a Flight Attendant at another airline. My interest in interacting with people in a hands-on environment, traveling, and meeting new people prompted me to apply for a Flight Attendant position. Read on to hear firsthand from Southwest Airlines Flight Attendant Brian O’Donoghue about the journey to becoming a Flight Attendant at the nation’s largest domestic air carrier.*

Working the Southwest Way includes wowing customers by delivering world-class Hospitality, creating memorable connections, and being famous for friendly service. Southwest Employees are known for Fun-LUVing Attitudes, and that includes being a passionate Team Player, not taking oneself too seriously, and celebrating successes. To demonstrate a Servant’s Heart, an Employee will follow The Golden Rule, treat others with respect, and embrace the Southwest Family. For Warrior Spirit, it’s striving to be the best, displaying a sense of urgency, and never giving up. Specific behaviors are attributed to each of those expectations. Living the Southwest Way means having a Warrior Spirit, a Servant’s Heart, and a Fun-LUVing Attitude. They look for People with clearly-defined expectations the airline has defined as Living and Working the Southwest Way. Southwest Airlines is known for hiring for attitude and training for skill, but the airline says it will never put skill over attitude. When the position was finally posted again in February 2018, more than 28,000 external candidates applied. More than 20,000 candidates applied in 2016. As a widely-recognized great place to work, Southwest Airlines is fortunate to receive a high volume of interest in Flight Attendant positions.